Enterprise Case Management

End-to-end case management flow from collecting data to analytics and knowledge sharing

The flow

Case reporting
Classification
Investigation
Implementing corrective actions
Sharing learnings
Analytics

Case reporting

Easy-to-use forms for employees and contractors to create cases related to:

  • Safety
  • Environment
  • Quality
  • Security
  • Proactivity and innovation

Case handling

Classification

We ensure case progress by automatically appointing the responsible person

Investigation

Find out case root causes using in-built models such as "Chain of events", "Five whys" and "Swiss cheese"

Corrective actions

Assign tasks to own employees or contractors and follow-up their implementation


The big picture

Shared learnings

Improve organization's culture and prevent deviations from repeating

Analytics

See the big picture to spot trends across the organization and improve processes based on the data.


Get your people involved

We provide several ways to boost competitive spirits and drive the motivation:

Reporting

Rankings of top star contributors

Reporting

Competition through benchmarking

Reporting

KPIs

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